Term and Conditions

1. Introduction

Welcome to PrimeTack Shop! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making a purchase. If you do not agree with any part of these terms, you should not use our website.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information during the registration and checkout process.
• Use the website only for lawful purposes and in accordance with these terms.
• Not engage in any activity that could harm the website or its users.
• Be responsible for maintaining the confidentiality of your account and password.

3. Product and Service Description

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the product descriptions, colors, or other content on the website are entirely accurate, complete, reliable, current, or error-free. If a product offered by PrimeTack Shop is not as described, your sole remedy is to return it in unused condition.

4. Order and Payment Terms

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason at any time. Payment can be made using Visa, MasterCard, JCB, or PayPal. By placing an order, you authorize us to charge your payment method for the total amount of your order, including shipping and handling fees.

Orders are typically processed within 1-2 business days. Shipping times vary depending on the method chosen:

• Standard Shipping: Delivered via DHL or FedEx, with an estimated delivery time of 10-15 business days after dispatch. Shipping fee is $12.95.
• Free Shipping: Available for orders over $50, delivered via EMS with an estimated delivery time of 15-25 business days after dispatch.

5. Returns and Exchanges

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return or exchange the item within 15 days of receipt, provided that the item is unused and in its original packaging. Please note that certain items, such as grooming supplies, hair care products, and fly repellents, are non-returnable due to hygiene and safety reasons.

To initiate a return or exchange, please contact our customer service team at [email protected] with your order details. You will receive a Return Merchandise Authorization (RMA) number and instructions. Return shipping costs are the customer’s responsibility unless the return is due to a defect or error on our part.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of PrimeTack Shop or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content on this website without our prior written consent.

7. Limitation of Liability

PrimeTack Shop shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or the purchase of our products. Our total liability to you for any claim arising out of or relating to these terms or the website shall not exceed the amount you paid for the product(s) in question.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United States.

9. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

PrimeTack Shop
3895 Five Points, Salisbury, US 21875
Email: [email protected]

10. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes have been posted constitutes your acceptance of the revised terms.